Help Desk supports: Microsoft Windows operating systems, desktop operating systems, Office Applications, Outlook, Exchange Server, SQL Server, Avaya, as well as server and desktop hardware, printers, network copiers, scanners and smartphone’s.
Why do I need the Help Desk?
- 75% of the issues routed to the Help Desk are resolved within the first call
- No waiting for an on-site engineer
- Maintain predictable and stable annual IT costs while increasing productivity
- Timely service allows you to get back to work quickly